KitchenAid Appliance Repair Ottawa

At Express Appliance Repair Ottawa, our technicians are highly experienced with KitchenAid appliances and can carry out successful repairs for all makes and models. KitchenAid has terrific industry knowledge on appliances and repair for their customers. They produce amazing work and deliver fast service to their customers. Your lives become that much easier when you choose KitchenAid appliance repair.

Why Choose Us?

  • Same Day Or Next Day Service In Ottawa
  • Repair Any Make/Model
  • Available 7 Days A Week
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KitchenAid Appliance Repair Services
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Licensed technicians with extensive experience.

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Full warranty on all repair services and parts.

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We offer 100% Satisfaction Guaranteed!

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Introduction To KitchenAid

The North American brand of household appliances KitchenAid was founded in 1919. It was then called Hobart Corporation. Whirlpool Corporation is the present owner of the brand. KitchenAid has associated companies Meyer Corporation specializing in bakeware & cookware and Lifetime Brands Inc. specializing in gadgets. KitchenAid made stand mixers initially and then started making dishwashers. Over the decades, the company ventured into designing, manufacturing, and distributing microwaves, wall ovens, cooktops, stoves, ranges, and fridges.

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Professional KitchenAid Appliance Repair Ottawa

You will need KitchenAid appliance repair services from time to time, more frequently perhaps if the devices are relatively old. KitchenAid makes reliable household appliances but they are not the top of the line or premium devices. They have quite a few vulnerabilities and most homeowners face similar problems. Your KitchenAid fridge might have ineffective cooling. It may get warm and noisy. There is a chance of water leakage. Water dispensation may be affected for some reason. The freezer may not work as it should. The brand has improved its appliances but there are some common problems that persist, including frost buildup.

Express Repair offers impeccable KitchenAid appliance repair in Ottawa. We have same-day service, next-day service, and emergency service. You may also schedule our service at a convenient date and time. Our repairs are affordable, reliable, and holistic. Our technicians are available throughout the year, including holidays and weekends. We can cater to KitchenAid appliance repair at any time from 8 a.m. to 9 p.m. We cover all of Ottawa and surrounding areas. You may choose our same-day service and there are no additional charges. Our licensed and insured technicians can carry out emergency KitchenAid appliance repairs with unmatched precision and efficiency. We can attend to preventive maintenance and servicing as well. No matter the problem or the brand of your appliance, you can always depend on Express Appliance Repair.

Call us at (613) 454-5355 for same-day or next-day KitchenAid appliance repair.

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KitchenAid Fridge Repair in Ottawa

KitchenAid on brand pages on brand pages refrigerators are available in all shapes and sizes. The model you choose obviously depends on your needs, your household size, and your budget. No matter the model, when you need professional repairs, our team will be right over to solve any problem.

Our technicians will arrive with all the tools and various parts that might be needed to complete repairs during our first visit. Our goal is to complete all KitchenAid on brand pages fridge repairs within a single visit.

KitchenAid Fridge Repair

Stove Repair KitchenAid

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KitchenAid Stove Repair in Ottawa

Cooking on an KitchenAid stove is an absolute dream! Such practical appliances can often prove to be eyesores in a kitchen, but KitchenAid has taken the time to invest plenty of time and energy into the design process.

When your KitchenAid stove requires repairs, call our technicians for speedy service. Not only do we perform fast repairs, but we also understand the value of each appliance, and we work carefully not to cause any unnecessary damage.

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KitchenAid Dishwasher Repair in Ottawa

You’ve got to love the convenience of loading up your KitchenAid dishwasher, pressing a few buttons and letting it get to work while you enjoy doing something else. Life without it would mean spending extended periods of time hunched over the kitchen sink!

If you need KitchenAid dishwasher repairs, remember to always call professionals for quick and reliable service. All KitchenAid dishwasher repairs by Express Appliance Repair are backed by our 100% satisfaction guarantee.

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Oven Repair KitchenAid

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KitchenAid Oven Repair in Ottawa

Whether you enjoy making regular oven-cooked meals or you love to bake, your KitchenAid oven will make it an even greater pleasure. Of course, if your oven is not performing as it should, it’s important to have a professional diagnose the problem right away. Do not attempt to cook in an oven that’s not working as it is supposed to.

Call us for same day KitchenAid oven repairs. We come prepared with all the tools and various parts in order to perform repairs on the spot.

KitchenAid Appliance Repair Cost in Ottawa

✓ Service Areas Ottawa, ON
✓ KitchenAid Fridge Repair Cost $-$$
✓ KitchenAid Oven Repair Cost $-$$
✓ KitchenAid Stove Repair Cost $-$$
✓ KitchenAid Dishwasher Repair Cost $-$$

Common KitchenAid Error Codes

Failure Code # Description of Fault Code Solution for Fault Code
4 Digit Failure Codes (for 2 digit codes see below)
F1 – E0 EEPROM communication error 1. Disconnect power for at least 30 seconds.
2. Re-apply power and observe for at least one minute.
3. If code re-appears, replace control board (also called ERC or clock). Note: Applies to all F1-E… codes except F1-E3.
F1 – E1 EEPROM checksum error
F1 – E2 UL A/D error(s)
F1 – E4 Model ID error
F1 – E5 Calibration shifted
F1 – E6 Latch signal mismatch error
F1 – E9 Stack overflow
F1 – E3 Wiring harness cavity size does not match previously stored value The “Cavity Size Select” jumpers in the wiring harness indicate a cavity size different from that which the control was previously configured for. Check the jumpers in the harness to make sure they agree with the actual oven size.
F2 – E0 Shorted keypad (also called touch pad) 1. Check keypad connector for firm connection (keypad connects to control board).
2. Press CANCEL. If error code returns after 60 seconds, replace keypad (also called touch pad or membrane switch). Some models incorporate keypad in to control board as one unit. In this case, replace control board (also called ERC or clock).
F2 – E1 Keypad cable unplugged
F2 – E5 Cancel key drive line open
F2 – E6 Cancel key drive line open
F3 – E0 Oven temperature sensor (RTD) opened (upper oven, if double oven) Replace Oven temperature sensor (RTD)

Note: Applies to all F3-E… codes.
F3 – E1 Oven temperature sensor (RTD) shorted (upper oven, if double oven)
F3 – E2 Oven temperature is too high (Cook mode)
F3 – E3 Oven temperature is too high (Clean mode)
F3 – E4 Oven temperature sensor (RTD) opened (lower oven, if double oven)
F3 – E5 Oven temperature sensor (RTD) shorted (lower oven, if double oven)
F3 – E6 Warming drawer sensor open
F3 – E7 Warming drawer sensor shorted
F4 – E1 Meat probe malfunction – shorted Problem could be with the probe, the receptacle, or probe circuit. Check probe. Look for pinched wire. Look for condensation or contamination on probe receptacle. Replace probe if all else checks out ok.
F5 – E0 Door switches do not agree (condition exists when door switch is closed indicating an open door, and latch switch is closed indicating a locked door) 1. If door latched:
A. Disconnect power from unit.B. Check wires and connectors from control to door switch, then from door switch to control. If no damage to wires and all connectors okay, proceed to step C.C. Replace door switch.D. Re-apply power.E. Press and hold any key down for 1 minute to clear F5 failure code from memory. F2 will appear. Press CANCEL and observe for 1 minute to ensure operation is correct.
2. If door not latched:A. Disconnect power from unit.B. Check wires and connectors from control to latch switch, then from latch switch to control. If no damage to wires and all connectors okay, proceed to step C.C. Repeat steps A and B for door switch.
3. Measure door switch (door open = switch open small low voltage terminals). Replace switch if defective.
4. Measure latch switch (unlatch = switch open, CAUTION – oven light contacts are closed). Replace switch if defective.
5. If corrections are made in any step, reconnect power to control. Press and hold any key for 1 minute to clear R failure code from memory. F2 will appear. Press CANCEL and observe for 1 minute to ensure operation is correct.
6. If failure remains, disconnect power and replace control. Note: Applies to all F5-E… codes.
F5 – E1 Self clean latch will not lock
F5 – E2 Latch during CLEAN error
F5 – E5 Self clean temperature not reached within 45 minutes.
F5 – E6 Door is open, but latch is locked
F5 – E7 Self clean latch will not unlock
F6 – E0 Return line not connected If switch pulse return line is not connected, electronic control will display F6 within 60 seconds after power up. Replace control.
F7 – E1 Common switch wire is defective Common wire (+5VDC) to latch switch, and to door switch is shorted to chassis ground or neutral. A double oven will have two of each switch and one common wire.
1. Check connections at control and at the latch switch and door switch.
2. If all connections are good, then check the individual switches as outlined for the F5 failure.
Failure Code # Description of Fault Code Solution for Fault Code
F0 Board failure Replace control board (also called ERC or clock).
F1 Board failure Replace control board (also called ERC or clock).
F2 Oven temperature is too high 1. Look for welded relay contacts on bake or broil relays. If this happens, replace oven control (also called clock or ERC).
2. For SELF CLEAN models: check door lock operation.
3. Look for a high resistance connection or any other cause of high resistance in the oven temperature sensor circuit. Check sensor, sensor harness and sensor harness connection at sensor and oven control. Replace sensor if found defective. Remember: Oven control (ERC) measures resistance of sensor circuit, not actual oven temperature.
F3 Oven temperature sensor (RTD) open Replace Oven temperature sensor (RTD)
F4 Oven temperature sensor (RTD) shorted Replace Oven temperature sensor (RTD)
F5 Board failure Replace control board (also called ERC or clock).
F7 Function key stuck on ERC Replace control board (also called ERC or clock).
F8 Board failure Replace control board (also called ERC or clock).
F9 Oven door lock failure Check wiring to door lock switch (the wire harness may be connected wrong). Check for stuck lock switch.
Electronic Touch Ceramic 30 inch. Cooktop KECC508MBL
Failure Indication Failure Code Fault Code Description Solution
F03 One or more keys permanently pressed 1. Clean the glass surface and remove all objects placed on it.
2. If failure remains, disconnect power for 1 minute.
3. Reconnect power.
4. If failure remains, replace the touch control module.
F12 Electronic board and touch module communication error 1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace board connection cable between touch control module and electronic control.
4. If failure remains, replace the electronic control.
5. If failure remains, replace the touch control module.
F13 Internal CPU checksum errors 1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace the touch control module.
F22 Key sensitivity problem 1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace the touch control module.
F36 Temperature probe hardware error 1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace the touch control module.
OVER TEMPERATURE INDICATION
Three indicators alternatively blink in left and right side This is a temporary standby condition to prevent over temperatures in the cooktop.
Let the cooktop cool down and the blinking indicators will stop.
Electronic Touch Ceramic 36 inch. Cooktop KECC568MBL
Failure Indication Failure Code Fault Code Description Solution
F03 One or more keys permanently pressed 1. Clean the glass surface and remove all objects placed on it.
2. If failure remains, disconnect power for 1 minute.
3. Reconnect power.
4. If failure remains, replace the touch control module.
F12 Electronic board and touch module communication error 1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace board connection cable between touch control module and electronic control.
4. If failure remains, replace the electronic control.
5. If failure remains, replace the touch control module.
F13 Internal CPU checksum errors 1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace the touch control module.
F22 Key sensitivity problem 1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace the touch control module.
F36 Temperature probe hardware error 1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace the touch control module.
OVER TEMPERATURE INDICATION
Three indicators alternatively blink in left and right side This is a temporary standby condition to prevent over temperatures in the cooktop.
Let the cooktop cool down and the blinking indicators will stop.
Kitchen Aid Front Loading Automatic Washer Fault Codes (Model KHWS01PMT/ WH)
Failure Code Fault Code Description Solution
FH No water detected entering machine or pressure switch trip not detected If after 30 seconds the control does not detect water entering machine, the valves will be turned off and the error code will be displayed.
OR
If the control has turned the water valves on, and after 8 minutes, the flow sensor has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off, and the error code will flash. Press PAUSE/CANCEL twice to clear the display.

Possible Causes / Procedure

• If there is no water in the unit:
– Make sure that both valves at the water source(s) are turned on all the way.
– Check for plugged or kinked inlet hoses or plugged screens in the inlet valves.
– Verify inlet valve operation.
• If there is water in the unit:
– Verify drain pump operation.
– Verify that the pressure switch hose is in good condition and properly connected to tub
and pressure switch.
1. Verify there is not a siphon problem.
2. Unplug washer or disconnect power.
3. Verify wire harness connections to inlet valves, pressure switch, drain pump, flow meter,
and Central Control Unit (CCU).
4. Check all hoses for possible leaks.
5. Plug in washer or reconnect power.
6. Verify pressure switch operation.
7. Verify flow meter operation by blowing air through the part and measuring the resistance.
8. Verify CCU operation by running a Diagnostic test or any cycle. Replace failed component.
F02 Long drain If the drain time exceeds eight minutes, the water valves are turned off and “F02” is flashed.

Press PAUSE/CANCEL two times to clear the display.

NOTE: After four minutes the “Sud” error will be displayed, then four minutes later the “F02” error code will be displayed..

Possible Causes / Procedure

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.
F05 Water temperature sensor error If during the water heating step in the wash cycle, the water temperature sensor (NTC) value is out of range, the “F05” error code will be displayed.

Possible Causes / Procedure

1. Unplug washer or disconnect power.
2. Check the water temperature sensor. Check connections to the water temperature sensor.
3. Check resistance of heating element, if present on this model. (abnormal = infinity). Replace failed component.
F06 Drive motor tachometer error The control is unable to properly detect motor speed and the machine will shut down. If a failure occurs during high-speed spin, the door will be unlocked after three minutes.

Possible Causes / Procedure

1. Verify the shipping system including shipping bolts, spacers and cables are removed.
2. Unplug washer or disconnect power.
3. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU).
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.
6. Check the drive motor for powered rotations.

Replace failed component.
F07 Motor control unit error The main control has detected a short in the Motor Control Unit. If a failure occurs during high-speed spin, the door will be unlocked after three minutes.

Possible Causes / Procedure

1. Unplug washer or disconnect power.
2. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU).
3. Plug in washer or reconnect power.
4. Check the MCU by looking for operations of the drive motor.
5. Check the drive motor for powered rotations.

Replace failed component.
F09 Overflow condition If the overflow contact on the pressure switch is closed for more than 60 seconds, an Overflow Condition will occur. In an overflow condition, the door remains locked and the drain pump runs constantly, even if PAUSE/CANCEL is pressed twice and the display is cleared. Turn off hot and cold water faucets and unplug the unit before servicing.

Possible Causes / Procedure

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump, pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Check for drain pump failure.
6. Check the inlet valve for proper shut off.
7. Check the pressure switch for proper operation.

Replace failed component.
F10 Motor control unit (MCU) heat sink thermal trip If the thermal protector on the MCU heat sink gets too hot, it will open the thermal protector on the heat sink which will stop motor functions and an “F10” will be displayed.

Possible Causes / Procedure

1. Check for proper installation, verify the unit is not located near a source of heat and has proper ventilation.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the MCU, the motor, and Central Control Unit (CCU).
4. Check the drive system for any worn or failed components.
5. Plug in washer or reconnect power.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.

Replace failed component.
F11 Serial communication error Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

Possible Causes / Procedure

1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and Central Control Unit (CCU).
3. Check the drive system for any worn or failed components.
4. Plug in washer or reconnect power.
5. Verify CCU operation by running a Diagnostic test or any cycle.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.
8. Check that the serial harness at the MCU is not mounted upside down. The wires should be to the left when facing the MCU connectors.

Replace failed component.
F13 Dispenser circuit error If the dispenser motor is not able to be driven to its proper position.

Possible Causes / Procedure

1. Unplug washer or disconnect power.
2. Check mechanical linkage from dispenser motor to the top of the dispenser.
3. Check wire harness connections to the dispenser motor and Central Control Unit (CCU).
4. Check dispenser motor for powered rotations.

Replace failed component.
F14 EEPROM error The Central Control Unit (CCU) receives its data from an EEPROM onboard the CCU. If there is an error reading this data it will cause this error.

Possible Causes / Procedure

A power glitch may cause this error.
1. Unplug washer or disconnect power for two minutes.
2. Verify CCU operation by running a Diagnostic test or any cycle. Replace if defective.
F15 Motor control unit (MCU) error If the MCU detects multiple resets or errors during a wash cycle it will go into this error mode.

Possible Causes / Procedure

1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and Central Control Unit (CCU).
3. Check drive belt.
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.
6. Check the drive motor for powered rotations.

Replace failed component.
F21
or
F22		 CCU / Touchpad / LED assembly error This error occurs if the touchpad/LED assembly is not able to transmit/receive data to/from the central control unit (CCU).

Possible Causes / Procedure

1. Check the touchpad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad/LED is responding.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the touchpad/LED assembly and Central Control Unit (CCU).

Replace failed component.
FdU Door unlock error A Door Unlock Error occurs if the door cannot be unlocked. It will try to unlock the door six times before displaying the error code.

Possible Causes / Procedure

• Door lock mechanism is broken.
• Door switch/lock unit failure.
1. Check door switch/lock unit for foreign objects.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the door switch/lock unit and Central Control Unit (CCU).

NOTE: The door switch/lock unit can be manually unlocked:

To manually unlock the door lock system, perform the following steps.
1. Unplug the power cord from the outlet.
2. Remove the lower toe panel.
3. Reach up along the inside of the front panel and locate the bottom of the door latch assembly.
4. Located on the bottom of the door latch assembly is a teardrop shaped tab. Gently pull the tab down approximately 1/4 inch, or until a click is heard.
5. The door may now be manually opened.
FdL Door lock error A Door Lock Error occurs if the door cannot be locked. It will try to lock it six times before displaying the error code.

Possible Causes / Procedure

• Door lock mechanism is broken or removed from door.
• Door switch/lock unit failure.
1. Unplug washer or disconnect power.
2. Check door switch/lock unit.
3. Check the wire harness connections to the door switch/lock unit and Central Control Unit (CCU).
Sud Suds lock (Overdose of detergent detected during the wash cycle) The Motor Control Unit senses a suds lock condition by analyzing the current draw on the drive motor. If “Sud” is displayed a potential Suds Lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.

Possible Causes / Procedure

• If too much detergent was used:
– Run the unit through a Rinse/Spin cycle.
– Run a Normal cycle without adding any detergent.

This should clear the unit of the excess detergent.

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump, pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Plug in washer or reconnect power.
6. Check drain pump.
7. Check the pressure switch.
8. Verify CCU operation by running a Diagnostic test or any cycle.
Kitchen Aid Front Loading Gas and Electric Dryer Fault Codes (Models KGHS01PMT/WH and KEHS01PMT/WH)
Failure Code Fault Code Description Solution
PF Power failure “PF” flashes to indicate that a power failure occurred while the dryer was running. Press HOLD TO START to continue the cycle, or press OFF/Pause to clear the display.
E1 Thermistor open Replace thermistor if found defective
E2 Thermistor shorted Replace thermistor if found defective
E3 User interface or software mismatch This error code will ONLY appear when in the Diagnostic Test mode.

If the E3 error code is displayed, there is a user interface or software mismatch. It is also possible that a component on the console electronics or the electronic control board has failed. Replace defective component.
Kitchen Aid Pro Line Front Loading Automatic Washer Fault Codes (Model KHWV01RSS)
Failure Code Fault Code Description Solution
FH No water detected entering machine or pressure switch trip not detected If after 30 seconds the control does not detect water entering machine, the valves will be turned off and the error code will be displayed.
OR
If the control has turned the water valves on, and after 8 minutes, the flow sensor has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off, and the error code will flash. Press PAUSE/CANCEL twice to clear the display.

Possible Causes / Procedure

• If there is no water in the unit:
– Make sure that both valves at the water source(s) are turned on all the way.
– Check for plugged or kinked inlet hoses or plugged screens in the inlet valves.
– Verify inlet valve operation.
• If there is water in the unit:
– Verify drain pump operation.
– Verify that the pressure switch hose is in good condition and properly connected to tub
and pressure switch.
1. Verify there is not a siphon problem.
2. Unplug washer or disconnect power.
3. Verify wire harness connections to inlet valves, pressure switch, drain pump, flow meter,
and Central Control Unit (CCU).
4. Check all hoses for possible leaks.
5. Plug in washer or reconnect power.
6. Verify pressure switch operation.
7. Verify flow meter operation by blowing air through the part and measuring the resistance.
8. Verify CCU operation by running a Diagnostic test or any cycle. Replace failed component.
F02 Long drain If the drain time exceeds eight minutes, the water valves are turned off and “F02” is flashed.

Press PAUSE/CANCEL two times to clear the display.

NOTE: After four minutes the “Sud” error will be displayed, then four minutes later the “F02” error code will be displayed..

Possible Causes / Procedure

 

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.
F05 Water temperature sensor error If during the water heating step in the wash cycle, the water temperature sensor (NTC) value is out of range, the “F05” error code will be displayed.

Possible Causes / Procedure

1. Unplug washer or disconnect power.
2. Check the water temperature sensor. Check connections to the water temperature sensor.
3. Check resistance of heating element, if present on this model. (abnormal = infinity). Replace failed component.
F06 Drive motor tachometer error The control is unable to properly detect motor speed and the machine will shut down. If a failure occurs during high-speed spin, the door will be unlocked after three minutes.

Possible Causes / Procedure

1. Verify the shipping system including shipping bolts, spacers and cables are removed.
2. Unplug washer or disconnect power.
3. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU).
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.
6. Check the drive motor for powered rotations.

Replace failed component.
F07 Motor control unit error The main control has detected a short in the Motor Control Unit. If a failure occurs during high-speed spin, the door will be unlocked after three minutes.

Possible Causes / Procedure

1. Unplug washer or disconnect power.
2. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU).
3. Plug in washer or reconnect power.
4. Check the MCU by looking for operations of the drive motor.
5. Check the drive motor for powered rotations.

Replace failed component.
F09 Overflow condition If the overflow contact on the pressure switch is closed for more than 60 seconds, an Overflow Condition will occur. In an overflow condition, the door remains locked and the drain pump runs constantly, even if PAUSE/CANCEL is pressed twice and the display is cleared. Turn off hot and cold water faucets and unplug the unit before servicing.

Possible Causes / Procedure

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump, pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Check for drain pump failure.
6. Check the inlet valve for proper shut off.
7. Check the pressure switch for proper operation.

Replace failed component.
F10 Motor control unit (MCU) heat sink thermal trip If the thermal protector on the MCU heat sink gets too hot, it will open the thermal protector on the heat sink which will stop motor functions and an “F10” will be displayed.

Possible Causes / Procedure

1. Check for proper installation, verify the unit is not located near a source of heat and has proper ventilation.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the MCU, the motor, and Central Control Unit (CCU).
4. Check the drive system for any worn or failed components.
5. Plug in washer or reconnect power.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.

Replace failed component.
F11 Serial communication error Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

Possible Causes / Procedure

1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and Central Control Unit (CCU).
3. Check the drive system for any worn or failed components.
4. Plug in washer or reconnect power.
5. Verify CCU operation by running a Diagnostic test or any cycle.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.
8. Check that the serial harness at the MCU is not mounted upside down. The wires should be to the left when facing the MCU connectors.

Replace failed component.
F13 Dispenser circuit error If the dispenser motor is not able to be driven to its proper position.

Possible Causes / Procedure

1. Unplug washer or disconnect power.
2. Check mechanical linkage from dispenser motor to the top of the dispenser.
3. Check wire harness connections to the dispenser motor and Central Control Unit (CCU).
4. Check dispenser motor for powered rotations.

Replace failed component.
F14 EEPROM error The Central Control Unit (CCU) receives its data from an EEPROM onboard the CCU. If there is an error reading this data it will cause this error.

Possible Causes / Procedure

A power glitch may cause this error.
1. Unplug washer or disconnect power for two minutes.
2. Verify CCU operation by running a Diagnostic test or any cycle. Replace if defective.
F15 Motor control unit (MCU) error If the MCU detects multiple resets or errors during a wash cycle it will go into this error mode.

Possible Causes / Procedure

1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and Central Control Unit (CCU).
3. Check drive belt.
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.
6. Check the drive motor for powered rotations.

Replace failed component.
F21
or
F22		 CCU / Touchpad / LED assembly error This error occurs if the touchpad/LED assembly is not able to transmit/receive data to/from the central control unit (CCU).

Possible Causes / Procedure

1. Check the touchpad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad/LED is responding.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the touchpad/LED assembly and Central Control Unit (CCU).

Replace failed component.
F32 Pressure switch failure If after 30 seconds the control does not detect water entering machine, the valves will be turned off and the error code will be displayed.
OR
If the control has turned the water valves on, and after 8 minutes, the flow sensor has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off, and the error code will flash. Press PAUSE/CANCEL twice to clear the display. Possible Causes / Procedure 1. Unplug washer or disconnect power.
2. Check to verify that the pressure switch is operational.
3. Replace pressure switch.
F33 System leak If after 30 seconds the control does not detect water entering machine, the valves will be turned off and the error code will be displayed.
OR
If the control has turned the water valves on, and after 8 minutes, the flow sensor has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off, and the error code will flash. Press PAUSE/CANCEL twice to clear the display. Possible Causes / Procedure 1. Check for crack or holes in the washer tub and pressure switch hose.
2. Replace components if necessary.
FdU Door unlock error A Door Unlock Error occurs if the door cannot be unlocked. It will try to unlock the door six times before displaying the error code.

Possible Causes / Procedure

• Door lock mechanism is broken.
• Door switch/lock unit failure.
1. Check door switch/lock unit for foreign objects.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the door switch/lock unit and Central Control Unit (CCU).

NOTE: The door switch/lock unit can be manually unlocked:

To manually unlock the door lock system, perform the following steps.
1. Unplug the power cord from the outlet.
2. Remove the lower toe panel.
3. Reach up along the inside of the front panel and locate the bottom of the door latch assembly.
4. Located on the bottom of the door latch assembly is a teardrop shaped tab. Gently pull the tab down approximately 1/4 inch, or until a click is heard.
5. The door may now be manually opened.
FdL Door lock error A Door Lock Error occurs if the door cannot be locked. It will try to lock it six times before displaying the error code.

Possible Causes / Procedure

• Door lock mechanism is broken or removed from door.
• Door switch/lock unit failure.
1. Unplug washer or disconnect power.
2. Check door switch/lock unit.
3. Check the wire harness connections to the door switch/lock unit and Central Control Unit (CCU).
Sud Suds lock (Overdose of detergent detected during the wash cycle) The Motor Control Unit senses a suds lock condition by analyzing the current draw on the drive motor. If “Sud” is displayed a potential Suds Lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.

Possible Causes / Procedure

• If too much detergent was used:
– Run the unit through a Rinse/Spin cycle.
– Run a Normal cycle without adding any detergent.

This should clear the unit of the excess detergent.

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump, pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Plug in washer or reconnect power.
6. Check drain pump.
7. Check the pressure switch.
8. Verify CCU operation by running a Diagnostic test or any cycle.
Kitchen Aid Pro Line Front Loading Gas and Electric Dryer Fault Codes (Models KHEV01RSS and KHGV01RSS)
Failure Code Fault Code Description Solution
PF Power failure PF flashes to indicate that a power failure occurred while the dryer was running. Press Start to continue the cycle, or press Pause/Cancel to clear the display.
E1 Temperature sensor open E1 flashes in the numeric display when the temperature sensing circuit is open. Replace temperature sensor if faulty.
E2 Temperature sensor shorted E2 flashes in the numeric display when the temperature sensing circuit is shorted. Replace temperature sensor if faulty.
E3 Blower rotation failure If during a cycle the blower rotational speed drops below 500 rpms, all outputs will be turned off and error code E3 will be displayed.
E4 Tumbler rotation failure If during a cycle the tumbler rotational speed drops to 0, all outputs will be turned off and error code E4 will be displayed.
E5 Dry rack sensor If during a Dry Rack cycle the signal is lost, all outputs are turned off and E5 is displayed.
E6 Exhaust high limit fault If the exhaust temperature goes above 87.7°C (190°F) all outputs will turn off and E6 will be displayed.

Disclaimer: please make sure to unplug your appliance if you feel that it is malfunctioning. Consult with an Express Repair professional to prevent any further damage to your appliance.

Failure Code # Description of Fault Code Solution for Fault Code
1-1 The electronic control board detects a stuck relay on its circuit board. Shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, have a service technician check the wiring and components. If the wiring and components are in working order, replace the electronic control board.
1-2 Damaged or corrupted memory on control board. Incompatible software components inside microprocessor. Shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, replace the electronic control board.
2-1 The electronic control board detected a stuck key on the control panel. See if any keys work. If no keys work or the control panel is damaged, replace the electronic control panel. If the control panel works, the problem might be with the electronic control board.
2-2 The electronic control board detects no communication from the control panel. See if any keys work. If no keys work or the control panel is damaged, replace the electronic control panel. If the control panel works, the problem might be with the electronic control board.
3-1 Either there’s a break in the wiring or the thermistor/OWI component failed. (The thermistor is the water temperature sensor, the OWI is the Optical Water Indicator that detects the amount of debris in the water.) Shut off power to the dishwasher and then check the wiring for the thermistor/OWI circuit. If the circuit wiring is undamaged, replace the thermistor/OWI component.
3-2 The thermistor/OWI circuit is electrically shorted, (The thermistor is the water temperature sensor, the OWI is the Optical Water Indicator that detects the amount of debris in the water.) Shut off power to the dishwasher and then check the wiring for the thermistor/OWI circuit. If the circuit wiring is undamaged, replace the thermistor/OWI component.
3-3 OWI fails (the OWI is the Optical Water Indicator that detects the amount of debris in the water) Shut off power to the dishwasher and clean the OWI. If the code resumes when you restore power, replace the OWI
4-4 The electronic control board detects no circulation pump motor operation Shut off power to the dishwasher. Check all wiring connections in the motor circuit. Reconnect any loose wires. Replace the wire harness if damaged. If the wiring connections are okay, replace the circulation pump motor.
5-1 Door won’t latch shut Press the Start button and immediately close the door. If the code continues, shut off power to the dishwasher and check the door latch mechanism and the wiring attached to the door switch. If the latch mechanism and the wiring are intact, replace the door switch.
5-2 Door won’t open Check the wiring in the door switch. If the wiring is undamaged, replace the door switch.
6-1 The electronic control board doesn’t detect water entering the dishwasher tub. Shut off power and then water to the dishwasher. Check the water supply for proper flow and pressure. Check the wiring to the water inlet valve. If the wiring and the water supply are in working order, replace the water inlet valve.
6-2 Water inlet valve has an electrical problem. Shut off power and then water to the dishwasher. Check the water supply for proper flow and pressure. Check the wiring to the water inlet valve. If the wiring and the water supply are in working order, replace the water inlet valve. If the problem continues, replace the electronic control board.
6-3 Suds or air are in the water pump Check the water fill level and check for suds in the fill water at the bottom of the tub. if the fill level is too low, replace the water inlet valve. If there’s excessive sudsing, check the detergent dispenser and replace if it’s damaged
6-4 The float switch is open Check the overfill float switch to see if it’s stuck or if an item is stuck under it. Check if the inlet water fill valve is properly shutting off the water supply when the dishwasher is off.
6-6 Incoming water is too cold Use an accurate thermometer to check the water temperature. If it’s lower than 110 degrees F, check your water heater. water heater. If the water temperature is normal (110 to 120 degrees F), replace the thermistor/OWI or the electronic control board. Refer to the tech sheet for your dishwasher for a diagnostic test for the thermistor.
7-1 Heating element doesn’t work Shut off power to the dishwasher. Inspect the heating element and replace it if it’s visibly damaged. If not, check the wiring to the heating element. If the wiring is intact, replace the heating element.
7-2 Heating element won’t shut off Shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, replace the electronic control board.
8-1 Slow drain Shut off power to the dishwasher and then shut off water. Check the drain path for an obstruction. If the drain path is clear, check the wiring on the drain pump. If the wiring is intact, replace the drain pump.
8-2 Drain pump electrical problem Shut off power to the dishwasher and then shut off water. Check the wiring on the drain pump. If the wiring is intact, replace the drain pump.
9-1 Electronic control board can’t detect the position of the diverter The diverter directs the water through the lower spray arm or the upper spray arm. Turn off power to the dishwasher and then check the wiring going to the diverter motor. If the wiring is intact, replace the diverter.
9-2 Diverter is stuck on Remove the lower dishrack and the lower spray arm. Disassemble the sump. Check the diverter disk and replace if visibly damaged.
9-3 Diverter disk is missing Remove the lower dishrack and the lower spray arm. Disassemble the sump. Check to see if the diverter disk is missing. If the disc is missing, install a new disk.
9-4 Lower spray arm error Check for obstructions blocking the lower spray arm from turning. Shut off power to the dishwasher and check the wiring connections on the lower spray arm motor. If the wiring is intact, replace the lower spray arm motor.
10-1 Dispenser electrical problem Shut off power to the dishwasher. Remove the outer door panel and check the wiring in the detergent dispenser circuit. If the wiring is intact, replace the detergent dispenser.
10-2 Vent wax motor electrical problem Shut off power to the dishwasher. Check the wiring in the vent wax motor circuit. If the wiring is intact, replace the vent wax motor.
10-3 Drying fan problem Shut off power to the dishwasher. Check the wiring in the drying fan circuit. If the wiring is intact, replace the drying fan.

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