Failure Code # |
Description of Fault Code |
Solution for Fault Code |
E11 |
Difficulty in filling water during washing phase |
- Poor fill before wash cycle
- Tap off or water pressure too low
- Drain hose improperly positioned
- Fill valve is defective
- Leaks on pressure switch
- Pressure switch failed
- Wiring fault
- Main board defective
- Cycle is paused with door locked Start
|
E12 |
Difficulty in filling water during drying |
- Difficulty in fill during drying (maximum time 3 min. fill in drying during the wash load phase)
- Tap off or water pressure too low Valve failed
- Pressure switch water circuit
- Pressure switches
- Wiring
- Main PCB
- Cycle is paused
|
E13 |
Water leakage |
- Water leaks Drain hose improperly positioned
- Water pressure too low
- Fill valve is defective
- Water circuit on pressure switch is leaking or blocked
- Pressure switch faulty
- Cycle is paused with door locked
|
E21 |
Difficulty in draining |
- Poor draining
- Drain hose kinked/clogged/improperly positioned
- Drain filter clogged/dirty
- Drain pump faulty
- Pressure switch faulty
- Wiring faulty
- Main board faulty
- Current leak between heating element and ground
- Cycle is paused Start
|
E22 |
Difficulty in draining water during drying |
- Difficulty in fill during drying or drying condenser blocked (pressure switch closed on “FULL”)
- Drain hose kinked
- Filter blocked
- Drying condenser blocked
- Drain pump faulty
- Pressure switches faulty
- Wiring
- Main circuit board faulty
- Current leakage between heater and ground
- Cycle is paused Start
|
E23 |
Malfunction of the component (triac) that controls the drain pump |
- Defective triac for drain pump
- Drain pump faulty
- Wiring faulty
- Main board faulty
- Emergency drain procedure – Cycle stops with door unlocked OFF/reset
|
E24 |
Sensing circuit of the component (triac) that controls the drain pump faulty |
- Malfunction in sensing circuit on triac for drain pump
- Main board faulty
- Emergency drain procedure – Cycle stops with door unlocked OFF/reset
|
E35 |
Water level too high |
- Overflow error
- Fill valve is faulty
- Leaks from water circuit on pressure switch
- Pressure switch defective
- Wiring defective
- Main board defective
- Cycle stops – Emergency drain procedure – Drain pump continues to operate (5 min. on, then 5 min. off, etc.)
- OFF/reset
|
E38 |
Pressure chamber blocked |
- Internal pressure takeoff is blocked (water level does not change for at least 30 sec of drum rotation)
- Water circuit on pressure switches
- Pressure switches
- Motor belt broken
- Heating phase is skipped
|
E3A |
Problems with Sensing circuit of the heating element relay |
- Faulty sensing by heating resistance relay
- Main board defective.
- Cycle stops with door locked OFF/reset
|
E41 |
Door open |
- Door unlocked
- Door lock faulty
- Wiring faulty
- Main board faulty
- Cycle is paused Start
|
E42 |
Problems with door aperture |
- Problem closing the door
- Door lock faulty
- Wiring faulty
- Main board faulty
- Cycle is paused Start
|
E44 |
Door closure sensing circuit |
- Defective sensing by door delay system
- Main board faulty
- Emergency drain procedure – Cycle stops OFF/reset
|
E45 |
Problems with the sensing circuit of the triac that actions the door interlock |
- Defective sensing by triac on door delay system
- Main board faulty
- Emergency drain procedure – Cycle stops OFF/reset
|
E51 |
Motor power triac short-circuited |
- Motor power supply triac short-circuited
- PCB faulty
- Current leakage from motor or from wiring loom
- Cycle blocked, door locked (after 5 attempts) OFF/reset
|
E53 |
Problems with the Sensing circuit of the triac which powers the motor |
- Motor triac sensing circuit faulty
- PCB faulty
- Cycle blocked, door locked OFF/reset
|
E54 |
Motor relay contacts sticking |
- Motor relay contacts sticking
- PCB faulty
- Current leakage from motor or from wiring
- Cycle blocked, door locked (after 5 attempts) OFF/reset
|
E61 |
Insufficient heating during washing |
- Insufficient heating during washing
- NTC sensor faulty
- Heating element faulty
- Wiring faulty
- PCB faulty
- The heating phase is skipped
|
E62 |
Overheating during washing |
- Overheating during washing
- NTC sensor faulty
- Heating element faulty
- Wiring faulty
- PCB faulty
- Safety drain cycle – Cycle stopped with door open OFF/reset
|
E66 |
The contacts of the heating element power relay are always closed |
- Heating element power relay faulty
- PCB faulty
- Current leakage from heating element to ground
- Safety drain cycle – Cycle stopped with door open OFF/reset
|
E71 |
NTC washing sensor faulty |
- NTC sensor for wash cycle defective
- Faulty NTC sensor
- Wiring faulty
- Main board faulty
- Heating is skipped revert to Start
|
E72 |
Drying NTC sensor on condenser faulty |
- Fault in NTC sensor on drying condenser (voltage out of range = short-circuit, open circuit)
- Drying NTC sensor (condenser) faulty
- Wiring faulty
- Main circuit board faulty
- Heating is skipped revert to Start
|
E73 |
NTC sensor on drying duct faulty |
- Fault in NTC sensor on drying duct (voltage out of range = short-circuit, open circuit)
- Drying NTC sensor (duct) faulty
- Wiring faulty
- Main circuit board faulty
- Heating is skipped revert to Start
|
E74 |
NTC sensor wrongly positioned |
- NTC sensor for wash cycle improperly positioned
- NTC sensor incorrectly positioned
- Faulty NTC sensor
- Wiring defective
- Main board faulty
- Heating is skipped revert to Start
|
E82 |
Error in reading the RESET/OFF position of the programme selector |
- Error in selector reset position
- PCB faulty (Wrong configuration data)
- Selector, wiring faulty
- OFF/reset
|
E83 |
Error in reading the programme selector |
- Error in reading selector
- PCB faulty (Wrong configuration data)
- Selector, wiring
- Cycle cancelled
|
E91 |
Communication error between user interface and main |
- Communication incongruence between main PCB- display board (versions not compatible)
- Wiring faulty
- Faulty control/display board
- Main PCB faulty
- Cycle interrupted
|
E92 |
Protocol incongruence |
- Communication incongruence between main PCB- display board (versions not compatible)
- Wrong control/display board
- Wrong PCB (do not correspond to the model)
- Cycle interrupted
|
E94 |
Washing cycle configuration error |
- Incorrect configuration of appliance
- Incorrect configuration data
- PCB faulty
- Cycle interrupted OFF/reset
|
E95 |
Communication failed between Eprom and microprocessor |
- Communication error between microprocessor and EEPROM
- PCB faulty
- Cycle interrupted OFF/reset
|
E97 |
Incongruence between version of the control selector and configuration data |
- Incongruence between programme selector and cycle configuration
- Faulty PCB (Wrong configuration data)
- Cycle interrupted OFF/reset
|
EF1 |
Drain hose blocked/throttled/too high; drain filter dirty/blocked |
- Drain filter blocked (too long drain phase)
- Drain tube blocked/kinked/too high
- Drain filter dirty/blocked
- Warning displayed at the end of cycle (specific LED)
|
EF2 |
Overdosing of detergent; drain hose blocked/throttled; drain filter dirty/blocked |
- Overdosing of detergent (too much foam during drain phases)
- Excessive detergent dosing
- Drain tube kinked/blocked
- Drain filter dirty/blocked
|
EF3 |
Intervention of Aqua Control device |
- Control water intervention
- Water leakage on the base
- Faulty water control device
- Water drain and cycle blocked OFF/reset
|
EF4 |
Low water fill pressure and solenoid open |
- Low pressure of water fill, no signal of flow meter and solenoid open
- Tap closed, low water fill pressure – Reset
|